BPI Customer Information Sheet (CIS)

BPI Customer Information Update

Aug. 26, 2016: Branch Advisory

Previously, pursuant to the Bangko Sentral ng Pilipinas Circular 706 which required financial institutions to regularly update its customer information records, BPI requested all clients to update their account information.

In this connection, please update your account information with BPI on or before August 31, 2016 by doing the following: 

STEP 1:   Fill out and sign the Customer Information Sheet (CIS) and Foreign Account Tax Compliance Act (FATCA) Form.

STEP 2:   Present the original copy and submit a photocopy of one (1) valid, recent, and photo-bearing ID.

STEP 3:   Submit these documents to any branch nearest you. You may also send original filled out and signed forms via courier or mail to your branch of account.

NOTE:  If you are unable to update your account information on or before August 31, 2016, your transactions can only be serviced over-the-counter of our branches.  You will not be able to access your account via any of BPI’s 24/7 electronic channels (i.e. ATM , Online and Mobile) until you have submitted your CIS and ID.  

Please update your client information NOW.

You may send the accomplished Customer Information Update Sheet through any of the following channels:

   Fax: 8455738 local 20474
   Email: updatemyinfo@bpi.com.ph

Download the Customer Information Sheet (CIS) and Foreign Account Tax Compliance Act (FATCA) Form.

BPI Customer Information Update